Shipping policy

Shipping

Averivelle
Hannes Fabian
Lutterbecke 7, 59939 Olsberg, Germany
Email: info@averivelle.store
Phone: +49 8294342950

We ship from Germany across Germany, the rest of Europe and worldwide. The exact rate is shown at checkout before you pay, based on the weight of your order.

Enclosures and packages

Enclosures, screens, mats, putting greens and the full package ship on a pallet or as long heavy parcels; launch monitors and accessories ship by parcel. Pallet delivery is kerbside: the carrier brings it to the nearest accessible hard standing, not into the room. Check your ceiling height and door sizes before ordering an enclosure.

Times

Orders leave us within 1–3 business days. Delivery typically takes 2–5 business days within Germany, 4–10 business days to the rest of Europe and 7–20 business days further afield. Pallet shipments are booked with a freight carrier who calls ahead; allow 5–15 business days.

Customs

Goods are dispatched from Germany. For deliveries outside the EU, any import duty, VAT or clearance fee in the destination country is payable by the recipient.

Damage in transit

Check the packaging before you sign for it, note any damage on the carrier's paperwork and photograph it — that is what makes a claim straightforward.